Privacy Policy

Last Updated April 10, 2021

Thank you for visiting YAMOUR beauty, owned and operated by YAMOUR (referred to as “Yamour,” “us,” “our,” “we”). We are committed to respecting privacy rights and concerns and have established and implemented this Privacy Policy to inform users of our website and our customers, of what personal information we collect, and how we use, share, and protect such information.In support of this, we only use the personally identifiable information (personal information or personal data) that you provide in accordance with the terms outlined below.

This Privacy Policy covers any personal information we obtain when you visit us, use our services, or access the features on the websites that Yamour owns or controls (today or in the future), including www.yamourbeauty.com (the "Site"). You can access the Site in many ways, including from a computer or mobile phone, and this Privacy Policy will apply regardless of the means of access. This Privacy Policy also governs the use of personal information we obtain from you from any third party site or application where we post content or invite your feedback or participation, including, but not limited to, Twitter, Facebook, Instagram, YouTube, Pinterest, and Google+ ("Third-Party Sites"). Yamour cannot control the privacy policies or practices of Third Party Sites or of companies Yamour does not own or control, and cannot control the actions of people Yamour does not employ or manage. You should always check the privacy policies of Third Party Sites and your privacy settings.

YOUR CONSENT TO THIS POLICY
By continuing to use the Site, you are consenting to the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT
We collect the following categories of personal information directly from you, as you visit our website, reach out to us, create an account with us, or place an order with us:

  • Device Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • Order Information: when you make a purchase or attempt to make a purchase through our website, we collect information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).  
  • Communications you send us: Such as survey responses, correspondence, any other information you provide to us.
  • Visual information: Such as photographs and videos from social media platforms and/or submitted directly.
  • Marketing information: Such as your marketing preferences, the level of engagement our emails receive.
  • Membership program: As part of the Yamour Membership program or if you participate in any promotions or campaign we run, we may also collect, any information about yourself that you choose to submit or post or that relates to your interactions with Yamour such as your Instagram/YouTube handles, personal characteristics such as a description “about you,” skin tone and type, skin concerns, hair colour and type, hair concerns, eye colour, age range, conversations, photographs, videos, and product reviews “Yamour Member Information”. 

HOW DO WE USE YOUR PERSONAL INFORMATION
We use your personal information that we collect, 

  • To provide products and services to you, such as fulfilling orders through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), creating, servicing and/or maintaining your account or any loyalty program membership you may have with us, assisting with product selection and replenishment, and managing current or past purchases.
  • To communicate with you, including to respond to your inquiries or complaints, and to help you place an order.
  • For marketing and advertising,  such as to provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.
  • For analytics purposes, such as to understand how you use the Site, understand your preferred method of purchasing with us; determine what browser and devices you use to visit our Sites; and to evaluate and improve our products, services, advertisements, and website and mobile applications.
  • To operate and improve our business, including to provide quality assurance, conduct research and development to develop new products and services, and perform accounting, auditing and other internal business functions.
  • For security purpose: to screen, detect, prevent, and prosecute potential risk and fraud (in particular, your IP address), and to comply with applicable legal requirements, relevant industry standards and our policies, and more generally to improve and optimize our Site.

We also may use or may have used the information in other ways for which we provide specific notice at the time of collection.

HOW WE MAY SHARE YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.

We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

HOW WE PROTECT YOUR PERSONAL INFORMATION
We realize that our customers trust us to protect their personal information. We take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.

DATA RETENTION
We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

MINORS
The Site is not intended for individuals under the age of 16. If you are under the age of 16, you can look at our website, but please do not make a purchase, register, or submit personal information to us.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
If you have any questions about your privacy or security on our Sites, please email us and include your name and address in the message.